This guide will explain how to update failed Salesforce records and resolve Salesforce duplication or validation rule errors.
- Salesforce Error Message:
- In this example, we are updating a contact record but not sending the Mobile Number field data to Salesforce, which is a required field.
- It will generate an error, as shown below.
- We will update this failed record to Salesforce using a helper form.
- We can get the record details from the error page (highlighted text).
- Update Salesforce Records Using The Helper Form:
- Please try this helper form to Update failed Salesforce records - https://beta.formyoula.com/online_v5/65f92e7aaf3ea8001b2725f8
- Fill in the “Salesforce Object Name” and “Record ID” mentioned on the error page.
- Please use JSON to update the data as shown in the screenshot.
- Here
“Mobile_Number__c”and“Email”are the field’s API names. - Click “Update Record”.
- It will show a success message.
- It will update the record in Salesforce.
For any questions, please contact us - [email protected] or the Formyoula in-app chat. 🙂